Hotel Rafayel: Good begets good...

Hotel Rafayel must be making some kind of record! It seems to enjoy a good review every day in one place or another, be it the hotel rooms or the restaurant or the spa facilities, a claim not many hotels can make.

Nothing like a happy customer... read some of our latest guest reviews.

Stunner!
Great hotel, v clean, convenient location.

Reviewer: JT (Gastronaut)

"The food at Banyan on Thames is simply SUPERB, the TT offer makes it even more appealing, the lamb dish is devine and I will be going back as soon as I possible can."

overall: 9.0
food: 9
value: 9
service: 9
toilets: 9
ambience: 9
recommend: 9

birthday treat next to the Thames.
"We stayed for a special birthday visit to London. We found the location fine and enjoyed walking along the Thames and across to Chelsea. The free pick up service from Clapham Common ( we arrived from Euston) was on time and very useful. We used the 170 bus which stops outside the hotel and goes to Victoria. It runs every 12 minutes and until 12.50 am, so absolutely fine.
Hotel staff very efficient, the "Mississippi" bedroom was very spacious and beautifully appointed and offered far better quality and value than any central london hotels of a similar price. The restaurant was equally excellent, staff were polite and not overbearing and the food was lovely - the real bonus being a 50% reduction on the food bill for hotel guests. We would definitely stay here again."

Reviewer: (Anonymous)

"This restaurant never disappoints, 1st class food 1st class service. I have been 3 times this month and plan to go back again next month i love it that much. I have recommended to family and friend and they all share my opinion on Banyan on the Thames. This is my favourite restaurant of the year. Even if they didnt have the 50% offer on I would still pay full price for the food."

overall: 10.0
food: 10
value: 10
service: 10
toilets: 10
ambience: 10
recommend: 10

Great Hotel!
Staff were very friendly, pickup & drop off at Clapham Junction Station was a great little bonus as included in the price paid. Reception is quite colourful but the room itself was very tastefully decorated, everything was in perfect working order. The room was very very spacious, had lovely decor & nothing was too much effort. Would recommend and would definetely visit again.

Modern and Well Presented
"Hotel Rafayel is easy to find and nicely located in Battersea which was ideal for me. Check-in took a little while as there didn't appear to be many people manning the reception desk but the staff were extremely friendly. The lobby is fairly small and cosy and has a pleasantly modern feel without coming across as cold. The room I had was very nicely presented. It was a 'Yangtze' river view room, spacious and very modern. The bed was comfortable, the bathroom was very large and well specced with a fantastic shower - in fact the rooms really were very good indeed."

"We went to the hotel spa for a quick afternoon relaxation and to have a facial and it was pretty much as expected. The spa was not big, only sauna steam room and a small jacuzzi, but ok for a hotel spa. After relaxing at the sauna and pool, we had our facials and then tea and cubcakes in the relaxation room which was cozy, but a bit cold I thought. We left the Rafayel feeling relaxed and clensed, and feeling we got what we had paid for. However, all in all, a good experience."

would definately go again
brill. stunning rooms, good customer service. Had a few probs with complimentry transport..were left waiting an hour but everthing else was A1

"Fantastic hotel."